For quite some time, Microsoft Lync 2011 for Mac (14.0.9) has not been working well on Macs with Mac OS X Yosemite installed. Lync would repeatedly prompt for credentials. Then Microsoft released version 14.0.10, which resolved the issue for most older, non-Haswell Macs.
Hi Ai Lin, Thanks for your updates. In this situation, I need some information below to troubleshoot the issue: 1. Do any other users in your organization encounter the same issue? Can you view the history in the Outlook client? Could you get another Mac which works fine to test your account? Also, use another account which works fine to test on your Mac.
So we can check if the issue is related to the Lync client. What contents you can view in the ‘history’ tab or it’s empty? Regards, Larry. Do any other users in your organization encounter the same issue? All Mac users in our organisation are experiencing the same issue. Can you view the history in the Outlook client? No, there is no integration with Lync and Outlook on Mac as far as I am aware.
Could you get another Mac which works fine to test your account? Also, use another account which works fine to test on your Mac. So we can check if the issue is related to the Lync client. The issue persists with my account on others computers.
What contents you can view in the ‘history’ tab or it’s empty? I can view any incoming call history, but never outgoing calls. Regards, Ai Lin. Hi Ai Lin, Sorry for the delay reply. In this situation, I’d like to collect the EWS(Exchange Web Services) test result for troubleshooting. The EWS enables client applications to communicate with Exchange Online.
Emm knagalis mac torrent. To get the test result: 1. Navigate to: 2.
Select Synchronization, Notification, Availability, and Automatic Replies under the Microsoft Exchange Web Services Connectivity Tests. Hi Ai Lin, Thanks for providing the EWS test result in the private message.
Since the test was successfully, you should see the Conversation History in the Outlook for Mac. I have done some tests with my Lync for Mac 2011 14.1.1 and Outlook for Mac 2011 14.5.5, and found I can view the history in both of them. So please clarify some points below: 1.
Are the calls between Lync and Lync or Lync and the phone? If they are between Lync and the phone, it’s an expect behavior that we can’t save outgoing calls. Your Outlook version, such as Outlook for Mac 2011 14.5.5.
You said you have tested your account on other computers before Have you tried it on Windows computers? This is to confirm if it’s an issue related to accounts. Based on your EWS test result, I know that your Office 365 plan was purchased from a syndicate partner (Telstra Corporation Limited). I’d like to confirm if you can view the outgoing call history between Lync and Lync using Office 365 accounts subscribed from Microsoft so that we can know if it’s an issue related to the syndicate partner. I have sent you my test account via a private message, please check it at your convenience. Regards, Larry.
Lync for Mac To learn how to use Microsoft Lync 2011 for Mac, click on the titles below or use the navigation in the left sidebar. You can also view and download the complete instructions for. Individual sections on the website may include an instructional video demonstrating the steps. In addition, you can download and print the following Quick Start Guides: • • • • • Install Lync • Signing in and signing out - video • What is Presence? Leawo blu-ray player mac os.
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