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I was digging through my dad's tools,I had them stored in my barn. I haven't looked at them since 2003 when he died. He had a lot of old MAC, Proto and Bonney tools, really good stuff. My uncle was the first MAC dealer in our town and I suspect he got them from him. I took all of the ratchets apart and lubed them but I found two 1/2' drive ratchets that the heads are stripped so they are not rebuildable.
One is a 15' V9R( I really like this ratchet, sucks its no good or I would use it daily) and the other is the same ratchet with a flex head. I suspect these ratchets are from the late 60's. My question is, do you think MAC will warranty these old ratchets?
The good news is I found a dozen nice ratchets from 1/4'-1/2', most were MAC, one Bonney and I found a Proto 18' breaker bar, bunch of wrenches and sockets but only a couple of complete sets. I had a 3/8' drive mac ratchet (old XR 11 PA) that I lost the selector switch from forward to reverse on. I sent them a email (customer service from their website) with pictures of the ratchet and my problem. A week or two later I had a kit for the ratchet in my mailbox, no charge. I had sent them the email, asking for a part # so I could order a repair kit, I certainly didn't expect free for a part I lost when losing the screw. I would take pictures and email, if you just mail them in, and they can't fix them, they're gone. If you just email pictures, and they have no kits for them, you could search ebay or some other tool sites and maybe come up with NOS parts someone has squirreled away.
I guess I'm missing how a repair kit wouldn't fix the ratchet? Microsoft word for mac torrent. The teeth are on the drive, and the selector has the teeth, the handle just holds it together.
Unless its a toothed head like the old round head 3/4' drive? The warranty is really only as good as the dealer you have, I give mine to a guy in a sister garage for his dealer to warrant and it is no questions asked. A good dealer should replace it with a new tool if it is no longer repairable, but I say should. They have numerous caveats in the warranty to let them off the hook though. The vintage you describe is the Sabina made years, there are collectors on other boards looking for Sabina wrenches and ratchets. It seems as though when MAC moved from Sabina, it became corporate and the customer service went south quickly, my opinion only.
I had a 3/8' drive mac ratchet (old XR 11 PA) that I lost the selector switch from forward to reverse on. I sent them a email (customer service from their website) with pictures of the ratchet and my problem. A week or two later I had a kit for the ratchet in my mailbox, no charge.
I had sent them the email, asking for a part # so I could order a repair kit, I certainly didn't expect free for a part I lost when losing the screw. I would take pictures and email, if you just mail them in, and they can't fix them, they're gone. If you just email pictures, and they have no kits for them, you could search ebay or some other tool sites and maybe come up with NOS parts someone has squirreled away. I guess I'm missing how a repair kit wouldn't fix the ratchet? The teeth are on the drive, and the selector has the teeth, the handle just holds it together. Unless its a toothed head like the old round head 3/4' drive?
The warranty is really only as good as the dealer you have, I give mine to a guy in a sister garage for his dealer to warrant and it is no questions asked. A good dealer should replace it with a new tool if it is no longer repairable, but I say should. They have numerous caveats in the warranty to let them off the hook though. The vintage you describe is the Sabina made years, there are collectors on other boards looking for Sabina wrenches and ratchets. It seems as though when MAC moved from Sabina, it became corporate and the customer service went south quickly, my opinion only. Click to expand.All of the MAC ratchets i have are the same design, round head, and have a 'V' at the begining of the part number, example: V9R, V8R, etc.