11 4.1.1 Apple Mac 1. Navigate to the Business Online Website on: 2. Click on Download the Business Online Application here!

Download iPhone and iPad apps by Standard Bank Group, including Standard Bank / Stanbic Bank, Standard Online Share Trading Phone and Tablet, GetShyft, and many more.

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The website will provide you with the recommended version for download based on the operating system version you are running on your computer. Click on the download link 5. The download process will start and you will be prompted to run the installation file or save it to your hard drive 6. The website also provide the download links for Business Online compatible on Windows 32 bit, 64 bit and MAC OS Business Online Application How-To Guide 11. After the file is downloaded, the user needs to run/execute/double click on the DMG file.

This will pop up the screen that allows us to drag the Business Online Application to the Applications folder. Business Online Application How-To Guide 12 13 3. After the installation has been completed successfully, the system will connect to the server and download the files required to ensure that your version is up to date. If there are any downloads in progress, please wait until the update has been completed (100%) before closing the screen. Business Online Application How-To Guide 13. Log on to Business Online with your existing credentials. Business Online Application How-To Guide 14 15 5.

The installation process will create a new icon on your desktop. Please use these to start your Business Online Application.

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Business Online Application How-To Guide 15 16 5 Proxy Authentication In the event that your company policy requires you to manually log onto their proxy server, you are required to change a setting in the proxy authentication file. Please contact your IT Administrator for assistance. While the procedure is the same, the path to the proxy properties file differs between Microsoft and Apple Mac systems. For Microsoft systems, the proxy properties file can be found in the following directory: C: Users w728473 AppData Local BVA Business Online app For Apple Mac systems, the proxy properties file can be found in the following directory: /Applications/Business Online.app/Contents/Java/properties 1. Navigate to the appropriate directory for your operating system and open the proxy.properties file for edit.

To enable to proxy, change the proxy_enable variable to true in proxy.properties file and save it. Business Online Application How-To Guide 16. Open your application and paste the contents of the clipboard into the mail application. Send the to your Standard Bank/Stanbic Bank Relationship Manager, alternatively to our Service Support Contact Centre 4.

You may also access the error log file in the following directory, replacing%username% with your user name. C: Users username AppData Local Business Online app logs. Select the last modified log file and it to your Standard Bank/Stanbic Bank Relationship Manager, alternatively to our Service Support Contact Centre.

6.2 Apple Mac 1. In the event that an unrecoverable error occurs you will see a message similar to the one below but the message may be different depending on the type of error. Click on Error Console to show details. The Error Console will be displayed. Click on Copy Logs to Clipboard. Business Online Application How-To Guide 18.

The Business Online process will disappear from the screen that displays all the running processes. Business Online Application How-To Guide 27 28 8.2 Apple Mac Navigate to Task Bar and quit the Business Online by selecting Quit option from the Business Online icon. 9 Minimum System Requirements OS X, Windows 8.1 (Desktop) Windows 8 (Desktop) Windows 7 Windows Vista SP2 Windows Server 2008 R2 SP1 (64-bit) Windows Server 2012 (64-bit) RAM: 2 Gig Disk space: 256 MB Processor: Minimum Pentium MHz processor Business Online Application How-To Guide 28.