Posted on May 12, 2014 August 28, 2014 Posted in Lync 2010, Lync 2013 Tagged Authetication, lync client Post navigation Lync for Mac 14.0.8 crashes, relogin and acts weird.

The Lync:Mac client enables users to communicate with each other through both audio and video. As such, it’s a good idea to tune the audio and video subsystems of the Macintosh that is running the client in order to optimize the experience for the user. For those who might not be familiar with the Macintosh operating system, items such as audio and video are managed through System Preferences. This can be accessed either through the Dock (the icons displayed on the bottom of the screen) or by clicking the Apple logo at the upper-left corner of the screen and choosing System Preferences. When looking for System Preferences in the Dock, look for a grey square with a large gear and two smaller gears. Tuning the Display The System Preferences interface is broken up into five rows, including Personal, Hardware, Internet & Wireless, System, and Other. Clicking the Displays icon, located in the Hardware row, opens a new menu.

From this menu, you can select screen resolutions. In general, for the best visual results, pick the native resolution of the screen. This is especially important when using an LCD, or liquid-crystal display. Although displays can generally run in multiple resolutions, they are optimized for one particular resolution.

As Wikipedia describes it, “While CRT monitors can usually display images at various resolutions, an LCD monitor has to rely on interpolation (scaling of the image), which causes a loss of image quality. An LCD has to scale up a smaller image to fit into the area of the native resolution. Outlook for mac 2011 email setup text. This is the same principle as taking a smaller image in an image editing program and enlarging it; the smaller image loses its sharpness when it is expanded.” Thus, you are when using an external LCD or the built-in LCD display on a Macintosh laptop, it is important to ensure that it’s running at its native resolution. Typically, a monitor can inform a computer of its native resolution through extended display identification data (EDID).

If a monitor doesn’t support this standard, search online for the native resolution. If it can’t be found, experiment with various resolutions.

Generally, it is obvious when you select the native resolution because the text will look significantly crisper. Another feature that is available on the Macintosh laptops is support for automatically adjusting brightness as ambient light changes. This enables the laptop screen to adjust to the conditions of the room and is helpful when users move their laptop back and forth between well-lit and poorly lit locations. Clicking the Color button offers additional options for managing the display profiles.

Picking a profile that matches the output monitor can result in a more accurate representation of colors, which means people will look more natural when in a video call. Tuning the Audio In the Hardware row of the System Preferences page is an icon for sound. Clicking this icon opens a screen with three tabs, which include Sound Effects, Output, and Input. Sound effects are used by various notifications within the Communicator client and their relative volume can be managed here. Clicking the Output tab enables you to control overall volume of the output and gives you control over basic audio features such as left/right balance. Clicking Input enables you to modify the sensitivity of the microphone. This is probably the most critical step in optimizing the experience in audio calls.

If the microphone is too sensitive, it can clip or send a distorted signal. If sensitivity is too low, other users will have a difficult time hearing the person speaking into the microphone. One excellent feature offered on the Macintosh is native noise reduction. If the box labeled Use Ambient Noise Reduction is used, less distracting background noise will be sent over the microphone and this will benefit anyone in the audio conference.

Troubleshooting The Lync:Mac client is a huge upgrade and generally easy to use, but there are a few things that might go wrong in a large deployment: • If the client doesn’t connect, try setting the client to a manual configuration and list the pool name. If this results in the client connecting, your service records in DNS are not configured properly. • If a manual connection still doesn’t work, try pinging the pool name.